top of page

🎟️ DJ Cheekz Refund & Cancellation Policy

A legal disclaimer

All bookings with DJ Cheekz are final. To respect the time, preparation, and equipment involved in every event, the following refund and cancellation policy applies:

📅 Booking Deposits:

  • A non-refundable deposit is required to secure your event date. Your booking is not confirmed until the deposit is received.

  • This deposit guarantees your time slot and covers the upfront planning and prep needed for your event.

❌ Cancellations:

  • If you cancel 14 days or more before your event, no additional payment is due beyond the deposit.

  • If you cancel within 14 days of your event, 50% of the total balance is still required.

  • If you cancel within 72 hours, the full payment is due, no refunds will be issued.

🔁 Rescheduling:

  • I allow one reschedule (within 6 months of your original date) if notified at least 7 days in advance. Reschedule dates are subject to availability.

  • Reschedules requested within 7 days of the event may incur a $100 rescheduling fee.

⚠️ No-Shows & Late Starts:

  • If the client is more than 30 minutes late with no communication, the event is considered a no-show, and no refund or credit will be issued.

  • If the event starts late due to client delays, music service will still end at the originally agreed time.

🎧 DJ Cheekz Cancellations (Rare, but in case of emergency):

  • If I must cancel due to illness or emergency (which is extremely rare), I will do everything possible to:

     

    • Provide a trusted backup DJ OR

    • Offer a full refund including your deposit

     

💸 Refunds:

  • No refunds will be issued for changes of mind, dissatisfaction due to personal preferences, or client-side technical issues at virtual events.

  • Refunds will only be considered in extreme cases and at the discretion of DJ Cheekz.

 

bottom of page